Refund Policy

At Cherry Glacée, we want you to love every detail. If something isn’t quite right, we’re here to help.

We proudly offer a 30-day return and exchange policy from the date your full order is delivered.

To start a return or exchange, please contact our team and we’ll guide you through the process.

  • Returns are accepted within 30 days of delivery
  • Free return shipping (prepaid return label provided)
  • No restocking fees

BEAUTY PRODUCT RETURN GUIDELINES

For hygiene and safety reasons, all beauty and cosmetic products must be unused, unopened, and in original packaging to be eligible for return or exchange.

ITEMS NOT ELIGIBLE FOR RETURNS

  • Final sale items
  • Opened or used beauty products (including lashes and skincare)
  • Items that have been worn, tested, or altered
  • Returns postmarked more than 30 days after delivery

Once your return is received and inspected, we will process your refund or exchange accordingly.

If you have any questions, our team is always here to help—just reach out and we’ll take care of you.